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Trust & safety

We keep the scammer. Never you.

What is kept, where it lives, and what the agent is not allowed to do. Short, because the rules are.

Two sides of a call

One side becomes evidence. The other stays private.

The agent only ever talks to the caller. Everything it keeps comes from that side of the line.

The caller’s sideKept, sealed, linked to other calls
  • Transcript
  • Timing
  • Numbers dialled and given
  • Websites
  • Payment routes
  • Voice characteristics

Voice characteristics are estimates: language, accent, voice similarity, an age range, a voice gender. They link calls into campaigns. They never become an identity, an origin or a location.

Your sideOff limits
  • Your own calls
  • Your contacts
  • Your messages
  • Your location

Never recorded, transcribed or analysed. You get a report of what was attempted, nothing more is kept about you.

Evidence reaches a bank, telecom or investigator only with consent, under an agreement that says what is shared and why.

Guardrails

What the agent cannot do

Enforced in code, not left to the model’s judgement.

  • Only approved callers

    One call at a time, a daily cap, a time limit per call, and only while the line is armed.

  • Every request verified

    Telephony requests are signature-checked; the voice connection needs a one-time token.

  • No tools, no real data

    The agent cannot pay, browse or look anything up, and holds nothing personal.

  • Never says a number

    Its speech is filtered: no digits, no web addresses, ever.

  • Callers are untrusted

    What a caller says is matched against patterns, never taken at face value. Scores come from fixed rules, and every call filed into a campaign folder sharpens the patterns for the next one.

  • Nothing claimed unmeasured

    The console needs a passcode, and prevented loss is reported only once it has been measured.

Questions about data, consent or retention? Put them to us directly.

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Where it lives

Stored in Canada. Processed, briefly, where the call is.

  • Stored: Montréal

    Transcripts, indicators, digests and reports for Canadian customers live in Google Cloud’s Montréal region.

  • During the call: outside Canada

    The telephony provider and the AI model provider process call content while the call is live. Both are named in your agreement.

  • This website

    No cookies, no third-party scripts or fonts. The booking form is emailed to us; the site keeps no copy.

Evidence integrity

Change one character, and it shows.

  1. 01Each record is written
  2. 02Its SHA-256 digest is sealed beside it
  3. 03Every export re-checks every digest

A digest proves a record has not changed since it was written. It does not prove a statement was true, and it is not a court-certified chain of custody.

Commitments

What we hold ourselves to

  • Designed with PIPEDA and Québec’s Law 25 in view; independent legal review before any deployment, and no certification claimed before it is held.
  • Independent security review before any partner integration goes live.
  • No figure published before it has been measured on real engagements.
  • No customer, partner or testimonial named without written permission.
  • Scores explained point by point, never presented as a probability.

Questions about data, consent or retention:info@intercipio.ca

Start with one line.

Tell us what your team would need to see, and we will design the deployment around it.

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